Privacy Policy
Last updated
Who we are
This Privacy Policy explains how Tallframe (“Tallframe”, “we”, “us”), an analytics service for TikTok creators, collects, uses, stores and protects information when you use tallframe.app and the Tallframe service.
Questions about your data go to [email protected]. We answer every request.
What this policy covers
This policy covers the website tallframe.app and the Tallframe service. It explains what we collect, why, how long we keep it and how you can have it deleted.
When you visit this website
The website sets no cookies and runs no advertising trackers. To count visits we use Vercel Web Analytics, which works without cookies. It records the page you open, the site that sent you, your browser, operating system, device type and country, and it does not identify you.
The site is hosted by Vercel. Like any web host, Vercel processes your IP address and request details to deliver pages and keep the service secure, and keeps short-lived server logs for that purpose.
When you write to us
If you email [email protected], we receive your address, your name if you give it and what you write. We use it only to answer you. We keep the conversation for as long as it is useful to that exchange and delete it on request.
Tallframe and your TikTok data
Tallframe connects to your TikTok account only when you choose to, through TikTok’s official login and API. You see the permissions on TikTok’s consent screen before anything is shared, and you can refuse.
What we receive
| Permission | What we receive | Why |
|---|---|---|
user.info.basic | Display name, avatar and account ID | To show which account is connected. |
user.info.profile | Username, profile link, bio and verified status | To label the account and link back to your profile. |
user.info.stats | Followers, following, total likes and video count | To draw your growth. We save one snapshot a day. |
video.list | Your public videos: title, cover, link, date, length, views, likes, comments and shares | To compare your videos and find what worked. |
We request these permissions read-only and nothing more. To keep your data up to date we also store the access token TikTok issues for your account, encrypted, and use it only to read the data above. Tallframe does not post, edit, delete or comment on anything on your account.
Why we use it
Only to build your reports: your growth over time, your videos side by side, and short notes on what worked. We do not sell your data. We do not use it for advertising or share it with other creators.
How long we keep it
We keep your TikTok data while your account is connected. When you disconnect, or ask us to delete it, we delete it from our systems within 30 days. We keep data only as long as we need it to provide the service.
How to delete it
Disconnect your account in Tallframe settings, or remove Tallframe from the apps connected to your TikTok account. Syncing stops right away. To delete what we stored, write to [email protected] and tell us the TikTok account. We delete everything stored for that account and confirm by email.
Where data is stored
Our providers may process data outside your country; we only use providers that protect data to the standard applicable data-protection laws require. Data travels over HTTPS. Access tokens and the data we retrieve are stored securely, access tokens are encrypted, and access to them is restricted. We apply reasonable technical and organizational measures to protect data against unauthorized access, loss or misuse.
Your rights
Depending on where you live, you can ask to see the data we hold about you, correct it, delete it, take a copy of it, or object to how we use it. Write to [email protected]. You can also complain to your local data protection authority.
Children
Tallframe is not meant for children. You must be at least 13, or the minimum age to hold a TikTok account where you live, and old enough to agree to these terms there.
Changes to this policy
When we change this policy we update the date at the top. If a change affects how we use TikTok data, we tell connected users by email before it takes effect.
Contact
Questions about this policy or your data? Contact us at [email protected].